Privacy Policy
Last updated: August 2026
1. Information we collect
We collect information you provide when you register, list a property, submit an enquiry, or request a quotation — such as your name, phone number, email, city, and details about your property or project. We also collect basic technical data (such as your browser type) to operate the platform securely.
2. How we use your information
- To connect buyers with agents, builders and service providers.
- To route enquiries and deliver quotations.
- To operate subscriptions and process payments through our payment gateway.
- To send you relevant updates about your enquiries or account.
- To keep the platform secure and prevent misuse.
3. Sharing your information
When you submit an enquiry or request a quotation, relevant details are shared with the applicable agent, builder or provider so they can respond. We do not sell your personal information. Payment details are handled by our payment gateway and are not stored on our servers.
4. Payments
Subscription payments are processed by a third-party payment gateway (Razorpay). Your card or banking details are entered directly with the gateway and are not stored by us. Their handling of your data is governed by their own privacy policy.
5. Data security
We use industry-standard measures — including encrypted passwords, prepared database queries, and access controls — to protect your data. No system is perfectly secure, but we work to safeguard your information.
6. Your choices
You may request access to, correction of, or deletion of your personal data by contacting us. Note that some information may be retained where required for legal or legitimate business reasons.
7. Contact
For privacy questions, email hello@globalrootsrealty.com.